What types of health and wellness products do you offer?
At Shopingwala, we provide a diverse range of innovative health and wellness products designed to enhance your well-being. Our offerings include items such as the SlimBalance™ Magnetic Ring, which aids in regulating blood sugar levels, and the Akhand Jyot Diya, which adds elegance and spirituality to your living space.
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package through the shipping carrier's website.
What is your return policy?
We have a 7-day return policy, allowing you to request a return within 30 days of receiving your item. To be eligible for a return, the item must be in its original condition, unworn or unused, with tags, and in its original packaging. Please contact us to initiate the return process.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Please be aware that international orders may incur customs fees, import duties, taxes, or other charges, which are the responsibility of the recipient.
What should I do if my item is defective or damaged?
If you receive a defective or damaged item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and take appropriate action to resolve it, which may include a replacement or refund.
Are there any items that cannot be returned?
Certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or sale items. If you have questions about a specific item, please reach out to us for clarification.
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request, provided the order has not already been processed.